Guests are requested to carefully review the cancellation terms before confirming any reservation.

Booking Cancellation

Cancellation requests must be submitted through official communication channels available on our website.

Refund eligibility shall be applicable as per the Refund Policy.

Date Change / Postponement Requests

Requests for changing booking dates or postponing reservations are subject to:

• Room availability
• Seasonal tariffs
• Management approval

Additional charges may apply depending on revised travel dates and booking category.

Reduction in Booking Period

If guests reduce the duration of stay after booking confirmation:

• Refunds for unused nights shall be subject to management discretion.
• Applicable cancellation charges may apply.

Special Event Reservations

Bookings during Camel Fair, Christmas Week, New Year, and Holi are non-cancellable and non-refundable.